Better Walks Support

Help for calmer walks.

We are happy to help with the iPhone app, Apple Watch connection, reports and subscriptions.

Contact

Email thorsten@geissel.us. Please include your iPhone model, iOS version, Better Walks version and a short description.

Common questions

Does Better Walks need an account?
No. Your entries are stored locally on your iPhone.

Why is my Watch entry not syncing?
Keep both devices nearby, make sure Bluetooth and Wi‑Fi are enabled, and open Better Walks on both devices.

How do I manage Pro?
Manage or cancel your subscription in iPhone Settings → Apple Account → Subscriptions. Deleting the app does not cancel a subscription.

How do I delete my data?
Use Profile → Data → Delete all local data. This cannot be undone.